Legal

When you visit our website, we may collect certain information about your device and browsing activity.

• Device information: browser type, operating system, IP address, device identifiers, and browsing activity.
• Usage data: pages you viewed, time spent on the website, links clicked, and search terms used.
• Contact information: name, email address, phone number, and message content if you contact us.

We use the personal data we collect to operate and improve our website, personalize your experience, analyze usage, respond to inquiries, and comply with legal obligations.

The processing of your personal data is based on the following grounds under Art. 6 of the GDPR:

• Consent (Art. 6.1.a): for the use of analytics cookies or marketing communications, where you have given your explicit consent.
• Contract or pre-contractual measures (Art. 6.1.b): to handle inquiries, proposals, or service agreements.
• Legitimate interest (Art. 6.1.f): for the security, operation, and continuous improvement of our website.
• Legal obligation (Art. 6.1.c): where law requires us to retain or process certain data.

We may share personal data with third-party service providers who help us operate our website and deliver our services. These providers are required to keep your information confidential and secure.

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Messages sent to our virtual assistant (chatbot) are processed in real time to generate a response and are not stored on our servers. Conversation history is held only in the browser's temporary memory during the active session and is automatically deleted when the page is closed or refreshed.

Under the General Data Protection Regulation (GDPR) and, where applicable, the Spanish Organic Law 3/2018 (LOPDGDD), you have the following rights:

• Access: obtain confirmation of whether we process your data and access it.
• Rectification: correct inaccurate or incomplete data.
• Erasure (right to be forgotten): request deletion when data is no longer necessary or you withdraw consent.
• Objection: object to processing where it is based on legitimate interest or for direct marketing purposes.
• Restriction: limit how we use your data in certain circumstances.
• Portability: receive your data in a structured, commonly used, and machine-readable format.
• Not to be subject to automated decision-making: not to be subject to decisions based solely on automated processing that significantly affects you.
• To exercise any of these rights, email us at contacto@vidra-ia.com clearly describing your request and attaching a copy of your identity document.

If you believe the processing of your personal data does not comply with applicable law, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD), located at C/ Jorge Juan 6, 28001 Madrid. More information at www.aepd.es.

We use first-party and third-party cookies to remember preferences and analyse website usage. You can manage your consent through the cookie banner shown when you first visit the site, or disable cookies in your browser settings.

The content on the website, including text, graphics, images, logos, and other materials, is the property of Vidra or its licensors.

You agree to use the website in a lawful and respectful manner, without disrupting the website, transmitting harmful code, or infringing third-party rights.

The information on the website is provided for informational purposes only and does not constitute professional advice. You rely on it at your own risk.

We will not be liable for damages arising out of your use of the website, including direct, indirect, incidental, consequential, or punitive damages.

These terms will be governed by and construed in accordance with applicable law.

If you have any questions about this policy or these terms, please visit our contact page or contact us at contacto@vidra-ia.com.